While conducting its business, Intgral has always given a lot of importance to the private life of individuals, including its customers, partners, employees and Web site visitors. Regardless of the way in which the various goods and services which we offer grow, and how technology evolves, we will continue to aim to protect personal information. This policy describes Intgral principles regarding the protection of personal information. This information is gathered and communicated first and foremost for services and products provided by Intgral. In any case, Intgral consistently protects individuals' privacy and their personal information's integrity.
Personal information is any information that involves a physical person and allows identifying him/her, other that his/her name, function, address or telephone number at work, and his/her e-mail address. His/her residential address, date of birth, social security, medical and financial information, is personal information.
Intgral is responsible for the personal information that it manages, including the personal information communicated to third parties for processing and administrative purposes.
3.Determining the purposes personal information gathering
Intgral determines the purposes for which it gathers personal information, before or during the gathering, unless these purposes are obvious.
Intgral refrains from gathering, using or communicating an individual's personal information, without his/her knowledge, and without having obtained his/her consent, except in certain restricted cases authorized by the law.
5.Intgral's personal information gathering limits
The gathering of personal information by Intgral is limited to what is necessary for the purposes that it has indicated. Intgral always obtains personal information through fair and legal means.
Intgral may gather and use information on this individual that originates from a third party, when this is permitted by law, and with the individual's consent in all other cases.
6.Intgral's limits of use and communication of personal information
Intgral does not use or communicate personal information for purposes other than those for which it was gathered, except with the individual's consent, or according to what the law requires or allows.
7.Intgral's keeping of personal information
Intgral keeps the personal information as long as it reasonably needs it for the specified purposes or according to what the law requires.
8.Accurateness of the personal information held by Intgral
Intgral makes reasonable efforts to ensure that individuals' personal information is as accurate and complete as required for the purposes for which it is used. A correction request can be considered only if it is made in writing, in accordance with the following process for requesting access to personal information.
9.Protection of the personal information
Intgral is committed to taking and applying suitable safety measures to ensure the privacy of the information.
Intgral puts at individuals' disposal information on its personal information management policies and practices. Intgral shows transparency with the policy it observes to ensure the protection of personal information.
11.Access to personal information
Access to personal information subject to the relevant laws, upon receipt of a pertinent written request from an individual, Intgral will inform that individual whether or not it has personal information on him/her.
Upon receipt of a pertinent written request, Intgral will transmit a summary of the information's use, inform the individual of the identity of the third parties to which it may have communicated his/her personal information, and the purposes for which this information was transmitted to the third parties.
Intgral may refuse an individual's access to his/her information, in accordance with the relevant laws, in which case it will justify its refusal, unless prohibited by law.
12.Complaints and requests for access to personal information
Any individual on whom Intgral has personal information can complain about the non-observance of this policy by Intgral.
Complaints and requests for access can be presented in writing to Intgral's privacy protection agent, 740, rue St-Maurice, Bureau 500, Montréal, Québec, H3C 1L5, Canada
Intgral has set up a procedure for the receipt and processing of complaints concerning this policy and its practices for processing personal information.
If an individual is not satisfied with Intgral's response to a complaint or Intgral's policies or practices regarding the processing of personal information, it can lodge a complaint with the Commission d'accès à l'information on the Commissioner's Web site at www.cai.gouv.qc.ca
For any question, concern or complaint concerning your personal information or Intgral's privacy protection policy, feel free to communicate with our person in charge of privacy protection at (514) 875-0718 or by email at [email protected].
774 rue St-Paul Ouest
H3C 1M4, Canada